JOBS: Hotel Receptionist wanted urgently

Hotel Receptionist wanted urgently: APPLY NOW

Job Type: Full-time

VACANCY: Front Office Receptionist

Front-Office Manager

Duties will include but are not limited to:

  • Courteously greet all guests and ensuring an efficient check-in and check-out process.
  • Ensures that guests complete Registration Forms correctly & that the information completed is in accordance with the Reservation information systems requirements and that payments are guaranteed.
  • Ensure that all company policies, procedures, health and safety procedures & Front office SOPs are adhered to
  • Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied
  • Record, process & file all information relating to in-house guests
  • Maintains the appearance of the Front Office Department with regards to tidiness and the safekeeping of all correspondence, dockets & registration details
  • Accurately post charges to guest rooms and house accounts
  • Ensure that Handover document is circulated to all relevant parties daily
  • Completes End of Shift procedures in accordance with the company policy and procedures
  • Maintain a smart, clean and tidy personal appearance at all times
  • Prepares in advance for the arrival of groups
  • Creating and maintaining good interpersonal relationships with other departments to ensure efficient service delivery
  • Provide accurate information about local attractions and services
  • Performs additional duties as & when requested

Minimum Requirements:

  • Have guest/ customer relations experience preferably within hospitality environment with a minimum of 2 years’ experience
  • Have a Matric certificate or Higher education certificate/ diploma, preferably in hospitality field (advantageous)
  • Knowledge of Opera system would be an advantage
  • Have a strong working knowledge of MS Office
  • Be attentive to detail
  • Have good interpersonal skills
  • Act in good faith & in the best interest of the Company at all times
  • Ability to work shifts, week-ends & public holidays

Job Type: Full-time

Ability to commute/relocate:

Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)


2 years’ (Preferred)

Application Deadline: 2023/05/12. Apply Now

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